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Need Help Now?

If you are struggling with your mental health, ADHD, drugs or alcohol, please reach out. You do not need to wait until things become unbearable. Fred’s Place is not an emergency or crisis-response service. We offer listening, support and signposting, but if you or somebody you know needs urgent help, please contact one of the services below.

Crisis support

Immediate danger — dial 999

If you or someone else is in immediate danger, has seriously harmed themselves, has overdosed, is unconscious, is having difficulty breathing, or needs emergency medical attention:

Call 999 or go to your nearest A&E.

The NHS advises 999/A&E for an emergency or when somebody is in danger. 

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Urgent mental health help — dial 111

If you need urgent mental health support but it isn't an immediate life-threatening emergency:

Call 111 and select the mental health option.

It is available 24 hours a day, 7 days a week and can connect people in England with urgent mental-health support. 

NHS 111 – Mental Health Help

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Samaritans — dial 116 123

If you need somebody to listen — whatever you are going through:

Call 116 123 FREE — 24 hours a day, 365 days a year.

You do not have to be suicidal to call Samaritans. They listen without judgement or pressure. 

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Mind - dial 0300 123 3393 (9am–6pm, Monday to Friday)

A confidential space to talk about your mental health. Mind's advisors can listen, help you work out your next steps and help you find specialist support. ​

Shout — text SHOUT to 85258

If talking on the phone feels too difficult:

Text SHOUT to 85258 FREE — 24/7.

Shout provides confidential text support for people who are struggling to cope, including feeling overwhelmed, anxious, low, lonely or suicidal. 

Shout 85258

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CALM — dial 0800 58 58 58

Campaign Against Living Miserably (CALM) provides suicide-prevention support for adults experiencing suicidal thoughts, people worried about somebody else, and those affected by suicide.

Call 0800 58 58 58 — 5pm to midnight, every day.

Free, confidential and anonymous. 

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​​Inclusion Recovery Hampshire 

Support for people affected by alcohol and/or drugs. It is free and confidential, and you can self-refer. They support people who want to stop, but also people who simply want to reduce their use or make changes.

Andover:

51 Bridge Street, Andover, SP10 1BG,

dial 0300 124 0103 — Option 8

Basingstoke:

Jacob’s House, Jacob’s Road/New Road, Basingstoke, RG21 7PE

dial 0300 124 0103 — Option 2

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